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Policy

Return & Refund Policy

30-Day Satisfaction Guarantee

We want you to love your purchase. If you're not completely satisfied, you can return any item within 30 days of delivery for a full refund — no questions asked.

How to Start a Return

  1. Contact our support team with your order number and the item(s) you'd like to return.
  2. We'll send you a return shipping label and instructions within 24 hours.
  3. Pack your items securely in their original packaging if possible.
  4. Drop off the package at the designated carrier location.

Refund Processing

Once we receive and inspect your return, your refund will be processed within 3–5 business days to your original payment method. You'll receive an email confirmation when the refund is issued.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We'll send a replacement or issue a full refund — no return necessary for confirmed defects.

Exchanges

To exchange for a different size, color, or product, please return the original item for a refund and place a new order. This ensures the fastest processing and availability.

Non-Returnable Items

For hygiene reasons, certain personal care items cannot be returned. This will be clearly noted on the product page if applicable.